Engage is the engagement and automation engine inside ChipStackPlus: the guest CRM, one inbox for text, email, calls and social messages, the calendars, the email campaigns, the promo pages, the social planner, reputation and the automations that run while the floor is busy. Full tier, one login, at wholesale.
Eight jobs a casino marketing office does every week, and where each one lives in Engage.
Every guest, every visit, every note (hotel stays, show tickets, club tier, the host who knows them) in one record your whole team can see.
Texts, email, calls, Facebook and Instagram messages in a single thread per guest. The 11pm "is the steakhouse open" question gets answered once, by whoever is on.
The monthly mailer, "drawings tonight 6 to 10", the win-back, the tier letter, sent to the list you choose, with the age line and the opt-out built in.
A page for the comedy series, the midweek room rate or the Mother's Day brunch, live in an afternoon, with the form or the ticket link on it.
Steakhouse tables, spa slots, host meetings, group-sales calls, booked from a link and confirmed by text, with reminders that stop no-shows.
The week's shows, specials and winners scheduled across Facebook, Instagram, TikTok and Google from one calendar. Connect the property's accounts from My property with one login, and Chip's Stack writes from their real numbers.
Review requests after a stay or a dinner, every review from every site in one place, and replies that go out in the property's voice.
New club member → welcome text → the month's events three days later. Birthday → the host's note. Written once, run every day, with quiet hours and self-exclusion respected.
The same engine agencies pay top-tier retail for, with every product line open to your team and priced at what an agency pays. Your property gets its own account; a portfolio gets one per property with oversight across all of them.
Engage is one of the platforms inside a ChipStackPlus membership. The membership fee is the access fee; what your property sends and runs through it is billed at wholesale, never retail.
The 74 tools in Chip's Stack (the promo announcement, the host note, the tier letter, the win-back) write the words with the gaming rules built in. Engage is where they go out: the list, the schedule, the automation, the reply. Your team never leaves ChipStackPlus to do either.
A demo walks your marketing team through Engage with your casino's shows, rates and club in it. Or start today and have the stack live this week.